Privacy policy
MANUCURIST US - PRIVACY POLICY
LAST UPDATED: 3 FEB. 2026
SECTION 1 - U.S.-BASED USERS
1. INTRODUCTION
The website https://us.manucurist.com/ ("Site") is owned and operated by Manucurist Inc. ("Manucurist", or “we”, or “our”).
At Manucurist, we are committed to upholding the highest standards of trust, privacy, and data security. We recognize that in today's digital age, protecting your personal information is of utmost importance, and we are dedicated to ensuring that your data is handled with the utmost care and respect.
Our Privacy Policy details how we collect, use, and protect your information when you interact with this Site, reflecting our core values of transparency and integrity. We believe that maintaining your trust is essential, and we are devoted to implementing robust measures to protect your privacy and secure your data.
By using this Site, you consent to the terms of this Privacy Policy. Manucurist may change this Privacy Policy from time to time. Please check back periodically for up-to-date information about our privacy practices.
If you are under 18 years old, please do not submit any personal information to us. If you are a parent or guardian and believe that a minor under 18 has provided personal information to us, please contact us by sending an email to our data protection officer, at [email protected].
2. WHAT PERSONAL INFORMATION DO WE COLLECT?
2.1 What is “personally identifiable information”?
Personally identifiable information (“PII”) refers to any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. This includes, but is not limited to, your name, email address, phone number, mailing address, and financial information. It may also encompass other types of information that, when combined with other data, can identify you, such as online identifiers and geolocation data.
2.2 How do we collect your information?
We collect personal information when you voluntarily provide it to us. This may occur when you:
- Place an order on our Site;
- Create an account on our Site;
- Interact with our customer service team online;
- Participate in a marketing operation that collects your email such as a promotion, a sweepstakes/prize wheel, a contest or a pre-sale register;
- Submit your email address on an online form (ex: a banner pop-up) for a specified purpose;
- Subscribe to the newsletter;
- Share tagged photos or other content on third-party social networks; or
- Post a product review, question, answer, or other information on our Site.
2.3 What categories of personal information do we collect?
In the preceding 12 months, the categories of personal information we have collected about consumers are the following: your name, surname, email address, mailing and billing addresses, zip code, country/region, phone number, payment card details, other payment information, location and purchase preferences.
3. WHY ARE WE PROCESSING YOUR PERSONAL INFORMATION?
This Site collects information about you to achieve the following purposes:
- Deliver and enhance our services, and manage our business operations;
- Enhance your online experience, including by allowing you to to use, communicate and interact with others on our Site;
- Process your order efficiently and keep you informed about its status;
- Enhance and update our records;
- Improve the quality and personalization of our communications with you, including communicating relevant offers of products and services;
- Assist in preventing or detecting fraud; and
- Provide you with location-based services like local store information, search results, special offers, and other personalized content.
4. TO WHOM ARE WE DISCLOSING YOUR DATA?
We may share your personal information with third-party providers when it is necessary for the delivery of their services. The categories of third parties to whom your information was disclosed are those involved in the following activities: site hosting, data analysis, payment processing, order fulfillment, infrastructure support, information technology, customer service, logistics, product delivery, email delivery, credit card processing, auditing, training, and similar functions.
Additionally, we may collaborate with third parties to enhance our marketing and advertising efforts. For example, we may combine information you give us online with information that is publicly available and/or provided by our third-party service providers or another company. We also engage with various entities to support our daily operations, improve service quality and personalization, and help detect or prevent fraud.
Finally, we may disclose your personal data as we believe necessary under applicable law, including laws outside your country of residence, or to respond to requests from public and government authorities including public and government authorities outside your country of residence.
Note that we may use aggregate information to improve and enhance your experience on the Site and for our market research activities. For example, we may share aggregate information with unaffiliated third parties, such as business partners, site analytics vendors, manufacturers, distributors and retailers, in an aggregate, anonymous form, which means that the shared information will not contain nor be linked to any of your personal data.
5. HOW CAN YOU SECURE YOUR PERSONAL INFORMATION?
5.1 Data retention
Unless otherwise provided by law, we usually retain your personal data for a period of five years after your last interaction with us, whether on our website or by email.
Note that we do not store any credit card information, as payments are processed by third-party providers.
5.2 Tips for securing your personal data
To ensure the security of your personal information, always provide it over a secure connection. You can verify a secure connection in two ways:
1. Check the URL in your web browser. A secure connection will be indicated by "https" rather than "http."
2. Look for a closed lock icon or solid key symbol in your browser. Clicking this icon will display a pop-up with security information about the website.
We encourage you to protect your privacy by not sharing your password(s) or disclosing them in response to unsolicited phone calls or emails.
While we make every effort to maintain the integrity and security of our network and systems, Manucurist cannot guarantee that our security measures will prevent all unauthorized access by third parties.
6. WHAT ARE YOUR RIGHTS ON YOUR PERSONAL INFORMATION?
6.1 California residents
Manucurist does not sell personal information as the term “sell” is traditionally understood. However, to the extent “sale” is interpreted to include the practice of providing information for the purposes of “cross-context behavioral advertising”, we will comply with applicable law as to such activity.
In accordance with the California Privacy Rights Act (CPRA), residents of California have the following rights regarding their personal information:
- The right to know what personal information is being collected, and the right to access personal information;
- The right to know what personal information is sold or shared and to whom;
- The right to opt-out of sale or sharing of personal information;
- The right to limit use and disclosure of sensitive personal information; for CPRA purposes, we may collect the following sensitive personal information: account login, debit card, or credit card number in combination with any required security or access code (for payment processing), and precise geolocation (to provide you with location-based services like local store information, search results, special offers, and other personalized content). We do not sell nor share any of your sensitive personal information.
- The right of no retaliation following opt-out or exercise of other rights;
- The right to delete personal information collected from you (with some exceptions);
- The right to correct inaccurate personal information that we have about you.
To exercise these rights, or if you have any questions about how we handle your personal information under the CPRA, please contact us using the information provided below. We are committed to ensuring that our practices comply with the CPRA and to providing you with the necessary tools to manage your privacy preferences effectively.
6.2 Texas residents
In compliance with the Texas Data Privacy and Security Act (TDPSA), Texas residents have the following rights regarding their personal data:
- Confirm whether we are processing your personal data and to access the personal data;
- Correct inaccuracies in your personal data, taking into account the nature of the personal data and the purposes of the processing of your personal data;
- Delete personal data provided by or obtained about you;
- If the data is available in a digital format, obtain a copy of your personal data that you previously provided to us in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another controller without hindrance.
Additionally, you (or your authorized agent acting on your behalf) can opt out of the processing of the personal data for purposes of:
- Targeted advertising;
- The sale of personal data; or
- Profiling in furtherance of a decision that produces a legal or similarly significant effect concerning you.
Should you wish to exercise any of your rights under the TDPSA or if you have any questions about our data practices, please contact us using the details provided below. We strive to ensure our practices align with the TDPSA and to support you in managing your privacy preferences effectively.
7. WHAT USE DO WE MAKE OF COOKIES AND ONLINE TRACKERS?
Our Site uses cookies, which are small pieces of data transferred to your computer's hard drive for record-keeping purposes. We utilize various types of cookies, including browser cookies, session cookies, and persistent cookies. These cookies help us keep you logged in, track items in your shopping cart, remember your preferences, and enhance your overall experience on our Site. Cookies also enable us to provide personalized online advertising based on your interests.
To make the most of our Site and place orders, cookies must be enabled on your web browser. You can control cookies by adjusting your browser settings to delete, block, or receive alerts about them. However, disabling cookies may impact your ability to use certain features or place orders on our Site. Please note that while disabling cookies will stop some tracking, it may not completely prevent all forms of data collection described in this Privacy Policy.
8. HOW CAN WE MODIFY THIS PRIVACY POLICY?
We may update or modify this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Site following any modifications signifies your acceptance of the updated policy.
9. HOW CAN YOU CONTACT US?
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Manucurist Inc.Address: 7th Avenue, Suite 1501, 450 7th Avenue, Suite 1501, New York City, NY 10123-1591
Email: Manucurist Data Protection Officer, [email protected]
We are committed to addressing your inquiries and ensuring your privacy concerns are handled promptly.
10. HYPERLINKS TO OTHER SITES
Our Site may contain hyperlinks to third-party websites that are not owned or controlled by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit. The inclusion of a link on our Site does not imply endorsement or affiliation with the linked site.
SECTION 2 - USERS IN CANADA AND QUEBEC
1. SCOPE AND APPLICABLE LAWS
This section applies to users located in Canada, including the Province of Quebec.
Manucurist complies with applicable Canadian privacy laws, including:
- The Personal Information Protection and Electronic Documents Act (“PIPEDA”); and
- For residents of Quebec, the Act respecting the protection of personal information in the private sector, as amended by Law 25.
In the event of any conflict, the provisions of this section shall prevail with respect to Canadian users.
2. DEFINITION OF PERSONAL INFORMATION
For the purposes of Canadian privacy legislation, personal information means any information relating to an identifiable individual, directly or indirectly.
Personal information collected from Canadian users may include, without limitation:
- Full name;
- Mailing and billing addresses, including postal code and country or regional identifiers;
- Email address and telephone number;
- Order and payment information, including payment card data;
- Browsing activity data;
- Geolocation information; and
- Purchasing preferences and information relating to the user’s interaction with our products and services.
Personal information is collected when provided voluntarily by the user, including when the user:
- Places an order or creates an account on our website;
- Interacts with our customer service;
- Participates in a marketing initiative involving email collection;
- Submits an email address through an online form;
- Subscribes to the newsletter;
- Shares tagged photos or content on third‑party social media platforms; or
- Posts a product review, question, response, or other information on our website.
3. PURPOSES OF COLLECTION
Personal information of Canadian users is collected and used solely for the following purposes:
- To provide, maintain and improve our services and manage our business operations;
- To enhance user experience and enable interaction through our website;
- To process orders and provide updates regarding their status;
- To maintain accurate and updated records;
- To personalize communications and provide relevant product or service offers;
- To detect and help prevent fraudulent or unlawful activities; and
- To provide location‑based services, such as nearby store information, search results, offers and other personalized content.
Personal information shall not be used for purposes that are inconsistent with those for which it was collected, except with the individual’s consent or as otherwise authorized by law.
4. CONSENT
Manucurist collects, uses and discloses personal information with the individual’s consent, except where otherwise permitted or required by law.
Consent may be express (for instance, for marketing communications) or implied, where the information is necessary to provide a requested product or service (for example, order processing).
An individual may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us as described in the “Contact” section.
5. DISCLOSURE AND CROSS-BORDER TRANSFERS
Manucurist may disclose personal information to third‑party service providers where necessary for the performance of our services, including hosting, payment processing, delivery, information technology, customer support, marketing, and fraud prevention.
Some of these service providers may be located outside Canada, including in the United States. In such cases:
- Personal information may be subject to the laws of the foreign jurisdiction, including laws permitting access by governmental authorities; and
- Reasonable contractual and organizational safeguards are implemented to ensure an adequate level of protection consistent with Canadian privacy standards.
6. RETENTION OF PERSONAL INFORMATION
Personal information of Canadian users is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
As a general rule, data is retained for no longer than five (5) years following the user’s last interaction with us, unless a longer retention period is required by law.
Personal information is then securely deleted, destroyed, or anonymized.
7. SECURITY SAFEGUARDS
Manucurist implements reasonable administrative, technical and physical safeguards appropriate to the sensitivity of the information, to protect personal information against loss, theft, unauthorized access, disclosure, copying, use or modification.
8. INDIVIDUAL RIGHTS - CANADA AND QUEBEC
Subject to applicable privacy legislation, Canadian users have the following rights:
- The right to access their personal information;
- The right to request correction of inaccurate, incomplete or ambiguous information;
- The right to withdraw consent to certain uses of their personal information; and
- The right to obtain information regarding the use and disclosure of their personal information, including personal information collected directly from the user, the categories of persons within Manucurist having access to it, and the applicable retention period.
In addition, residents of Quebec may, in certain circumstances, exercise the following rights:
- The right to request portability of computerized personal information;
- The right to request cessation of the dissemination of their personal information or the de‑indexing of hyperlinks attached to their name; and
- The right to file a complaint with the Commission d’accès à l’information du Québec.
9. PRIVACY OFFICER
The Privacy Officer responsible for ensuring compliance with applicable Canadian privacy legislation is the legal representative of Manucurist:
To exercise your rights or for any inquiry or complaint regarding the protection of your personal information, you may contact the Privacy Officer at: [email protected].
10. PRIVACY INCIDENTS
In the event of a privacy incident involving personal information that presents a real risk of significant harm, Manucurist will take reasonable measures to mitigate the risk and will notify affected individuals and competent authorities, in accordance with Canadian legal requirements.